Visitor instructions

INSTRUCTIONS FOR A SAFE MUSEUM VISIT TO THE NATIONAL MUSEUM OF FINLAND

SAFE PREMISES AND SOCIAL DISTANCING

The National Museum of Finland aims to provide physically and mentally safe places for our museum visitors and staff during both regular and unprecedented times. The National Museum’s facilities are being cleaned even more thoroughly than before, and they are used selectively and at different times. We also ensure that visitors are able to keep a two-metre safe distance from other visitors and our staff members. We monitor the number of people entering the museum premises as well as the number of visitors in individual rooms with counters and supervision. We make sure that visitor numbers are within the guideline values set by the authorities.

ONLINE TICKET SALES – BY PURCHASING A TICKET IN ADVANCE, YOU CAN ENSURE YOUR ADMISSION TO THE NATIONAL MUSEUM OF FINLAND AT YOUR PREFERRED TIME

Entrance tickets to the National Museum will be available for purchase in advance from the online shop until the end of August. Purchasing tickets in advance is the only way to ensure you will be able to visit the museum at your preferred time. Tickets can be purchased well in advance or even on the same day. A maximum of nine tickets may be purchased in one go. Museum Card holders and others who are entitled to free entry may reserve their entry slot in advance. Ticket prices are the same online as they are when tickets are purchased in person. Purchasing a ticket does not require registration. Click here to purchase entrance tickets online. Once you have made your purchase, you will receive a confirmation message, which includes additional instructions for your arrival at the museum.

There is a set daily quota for tickets purchased online and in person. The majority of the National Museum’s ticket quota is sold in advance. If there are any tickets left, they can also be purchased at the National Museum in person.

MAINTAINING HAND HYGIENE

Museum guests are offered the opportunity to sanitise their hands, especially near entrances and at ticket desks, but also at other points. Some of the National Museum’s touchscreens and audio guide devices have been temporarily removed from use. The content of audio tours is, however, always still available to listen to through your own phone, so we recommend bringing headphones with you. Click here to find out how to download the free audio guide app.

The National Museum may restrict access to spaces where safe use cannot be ensured. For example, the multi-purpose space used to hold workshops on the third floor is currently closed. Some facilities and exhibitions in the National Museum may have a specific direction for moving around, as indicated by signs.

We recommend card payments. We do, however, accept cash in our museum shops and restaurants, and at ticket counters.

GUIDED GROUPS

The group size for guided tours is limited in accordance with the current situation. Currently, the maximum size for adult groups is six people. We have planned safe routes for indoor guided tours, and the guides use sound amplification equipment to ensure safe distances. The tour A Jewel of Architecture guides visitors around a building designed by Gesellius, Lindgren and Saarinen, and takes place primarily outdoors.

EVENTS

For the time being, the number of participants at events has been restricted. Some events may also require registration in advance. If the situation changes due to the pandemic, we may need to cancel events at short notice. Therefore, please remember to check the latest information on the National Museum’s website.

MUSEUM SHOPS AND RESTAURANTS

The National Museum’s shop is open whenever the museum is open. We are putting in extra effort to keep our museum shop clean and allow enough room for social distancing. The museum restaurant is also open as permitted by the museum’s opening hours. You can check the opening hours on the restaurant’s webpage. Our museum restaurants comply fully with the government guidelines for restaurants.

MEETINGS, CELEBRATIONS AND OTHER EVENTS

Both indoor premises and restricted outdoor areas of the National Museum may be used as meeting, party and event venues. However, any currently valid restrictions on the number of participants will apply. The event organisers must ensure the safety of their guests by making sure that social distancing and good hand hygiene are maintained. Hand sanitiser is available at all of our meeting and party venues, in toilets, and in the immediate vicinity of exhibition rooms.

FACE MASKS

We require all visitors over the age of 11 years to wear a face mask. Please bring your own face mask with you, if necessary. We do not distribute face masks for free to museum visitors. However, individually wrapped surgical face masks may be bought at the National Museum.

ONLY VISIT IF YOU ARE HEALTHY

We warmly welcome all healthy visitors. However, if you are feeling ill, please stay home.

The National Museum complies with the applicable regional and local guidelines of the government, ministries, the Finnish Institute for Health and Welfare, Regional State Administrative Agencies and municipalities (instructions of the Regional State Administrative Agency for Southern Finland).

If the coronavirus situation changes, we may have to cancel events, restrict visitor numbers further, or close our services at the National Museum. You can follow the National Museum on its website and social media channels. On Facebook our page is called Kansallismuseo, and our Instagram account [@kansallismuseo].

Updated 14 May 2021