Visitor instructions

Visitor instructions

The museums and castles of the National Museum of Finland will be open to the public in 2021, during the coronavirus pandemic, in accordance with the guidelines issued by the authorities. Our opening hours and recommendations comply fully with the official policies. We also monitor each museum to ensure that our services are provided safely, and we will make changes when necessary. All of our museums enforce social distancing and pay special attention to hand hygiene and cleaning. Some museums may also restrict the number of guests. Entrance tickets to the National Museum, the Prison, Häme Castle, Louhisaari Manor and Olavinlinna Castle may also be purchased in advance at our online ticket shop. Our safety and visitor guidelines are displayed on electronic screens and temporary signs at our museums.

Guidelines for a safe visit to Seurasaari Open-Air Museum

Safe premises and social distancing

Seurasaari Open-Air Museum aims to provide a physically and mentally safe place for our museum visitors and staff during both regular and unprecedented times.

On Seurasaari, guests tend to move around the outdoor areas and occasionally enter the museum buildings. The museum’s indoor facilities are being cleaned even more thoroughly than before, and they are used selectively and at different times. We also ensure that visitors are able to keep a safe distance from other visitors and our staff members inside the museum buildings. We monitor the number of visitors entering the museum buildings, and the staff members inside the buildings ensure that there are not too many guests inside at the same time.

Museum guests are offered the opportunity to sanitise their hands, especially in the museum shop and at the ticket counter, but also at other points, as necessary.

Access to certain areas, such as small spaces and narrow corridors, may be restricted at Seurasaari Open-Air Museum if safe access is difficult or impossible to arrange. Additionally, some facilities and exhibitions may have a specific direction for moving around – indicated by signs.

We recommend card payments. We do, however, accept cash in our museum shops and restaurants, and at ticket counters.

Guided tours

We follow all local restrictions and adjust our tour group sizes accordingly. The local restrictions may recommend different visitor numbers for indoor and outdoor events. Guides will only be able to give group tours in the museum’s outdoor areas. Therefore, any visits to the museum buildings must take place in smaller groups, one group at a time.

Events

The Seurasaari Soi folk music festival will be held in August, either remotely or on the island, depending on the situation with the pandemic. For the time being, the number of participants at events has been restricted to ensure the participants’ safety. Some events may also require registration in advance. If the situation changes for the worse, we may need to cancel events at short notice. Therefore, please remember to check the latest information on the museum’s own website.

Museum shop and café

The museum shop is open whenever the museum is open. We are putting in extra effort to keep our shop clean and allow enough room for social distancing. Our museum café, Antin Kaffeliiteri, is also open whenever the museum is open. Please check the museum information for its opening hours. Our museum restaurants comply fully with the government guidelines for restaurants.

Meetings, celebrations and other events

Both indoor premises and restricted outdoor areas of Seurasaari may be used as meeting, party and event venues. However, any currently valid restrictions on the number of participants will apply. The event organisers must ensure the safety of their guests by making sure that social distancing and good hand hygiene are maintained. Hand sanitiser is available at all of our meeting and party venues and other facilities.

Face masks

We require all visitors older than 12 years to wear a face mask when inside the museum buildings. During guided tours and events we also require the mask to be worn even in outdoors.

Please bring your own face mask with you, if necessary. We do not distribute face masks to museum visitors. However, individually wrapped surgical face masks may be bought at our museums.

Only visit if you are healthy

We warmly welcome all healthy visitors. However, if you are feeling ill, please stay home.

The National Museum of Finland complies with the regional and local guidelines of the government, ministries, municipalities, the Finnish Institute for Health and Welfare and the Regional State Administrative Agency for Southern Finland at Seurasaari.

If the coronavirus situation changes, we may have to cancel events, restrict visitor numbers further, or close our services at Seurasaari Open-Air Museum. Please keep an eye on the museum’s website and social media channels, Instagram and Facebook.

Updated June 28th, 2021